Last updated: May 11, 2026
1. Introduction
Welcome to Bracely Inc. ("Bracely," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing address, IP address
- Property Information: Property address, construction details, square footage, year built, roof type, and other characteristics used for underwriting and rating
- Insurance Information: Policy details, coverage selections, premium amounts, claims history, loss information, and payment records
- Financial Information: Payment method details (processed securely via our payment provider)
- Technical Data: Browser type, device information, usage patterns, and cookies collected automatically
3. How We Use Your Information
We use your information for the following purposes:
- To manage our waitlist and notify you when our service becomes available
- To assess service availability in your geographic area
- To send you updates about our products and services (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices:
- All data is encrypted in transit using HTTPS/TLS
- Data is stored in secure, SOC 2 compliant databases (Neon PostgreSQL)
- Access to your data is strictly limited to authorized personnel
- We implement rate limiting and security headers to protect against attacks
5. Third-Party Services
We use the following third-party services that may process your data:
- Google Places API: Used to provide address autocomplete functionality
- Neon PostgreSQL: Database hosting service
- Vercel: Website hosting and deployment
Each of these services has their own privacy policies and data processing agreements.
6. Your Rights (GDPR & CCPA)
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of your personal data
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your personal data
- Right to Data Portability: You can request your data in a portable format
- Right to Object: You can object to processing of your personal data
- Right to Withdraw Consent: You can withdraw consent at any time
To exercise any of these rights, please contact us at privacy@bracely.ai
California residents: Under the CCPA (Cal. Civ. Code § 1798.100 et seq.), you have the right to know what personal information we have collected about you and the right to request deletion. We will respond to verifiable consumer requests within 45 days. We do not sell your personal information.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
- Insurance Records:Policy, claims, and underwriting records are retained for a minimum of 7 years after policy expiration as required by California Insurance Code § 790.15 and California Code of Regulations Title 10 § 2695.3. These records are anonymized upon deletion request rather than fully deleted.
- Waitlist & Marketing Data: Retained until you request deletion or unsubscribe.
- Activity & Lead Data: Fully deleted upon request.
8. Cookies and Tracking
Our website currently uses minimal tracking. We do not use advertising cookies or share your data with third-party advertisers. We may use:
- Essential cookies for website functionality
- Analytics to understand how visitors use our site (if you consent)
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Bracely Inc. is committed to transparency and protecting your privacy. This policy is compliant with GDPR (EU General Data Protection Regulation) and CCPA (California Consumer Privacy Act).